Last Updated: January 3, 2026

At Tujengane - Business Ideas Plug, we value your privacy and are committed to protecting your personal data in accordance with the Data Protection Act (2019) of Kenya. This policy explains how we collect, use, and safeguard your information when you visit our website (tujengane.co.ke) and use our services.

1. Data Controller Information

Tujengane Hub acts as the Data Controller. For any inquiries regarding your personal data, you can contact our Data Protection Officer at [Insert Email Address].

2. Information We Collect

We collect information that allows us to provide a personalized and secure experience for our 490,000+ members:

Identity Data: Name, username, or similar identifier.

Contact Data: Email address, phone number, and physical location.

Financial Data: M-Pesa transaction details (Till payments) for marketing packages or trainings.

Technical Data: IP address, browser type, and usage patterns on our website.

Professional Data: Business names, service categories, and "Verified Plug" credentials.

3. How We Use Your Data

We process your information based on legal grounds (Consent, Contract, or Legitimate Interest):

To manage your "Verified Business" listing and marketing subscriptions.

To process payments for trainings and SMM services.

To communicate updates regarding the Tujengane community and upcoming events.

To improve our website performance and user experience.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information:

With your consent: When you list your business in our public directory.

Service Providers: Third-party partners who help us with payment processing (e.g., M-Pesa/Bank) or website hosting.

Legal Requirements: If required by Kenyan law or a court order.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees and partners who have a business "need to know."

6. Your Legal Rights (Kenya Data Protection Act)

Under the Act, you have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Request the correction of inaccurate data.

Deletion: Request the erasure of your data ("Right to be forgotten").

Objection: Object to the processing of your data for direct marketing.

Portability: Request the transfer of your data to another service provider.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the site.

9. Third-Party Links

Our website may include links to third-party websites (e.g., Facebook). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

Tujengane - Empowering Kenya’s Entrepreneurs through Trust and Transparency.